Privacy Policy
HarborLighting respects the privacy of visitors to its website. This policy explains what information may be processed when you browse our lighting products, read our buying guides, or contact us with a question. We aim to collect only information reasonably necessary to operate the website, respond to inquiries, protect our services, and maintain appropriate business records.
| Data type | How it is used | Retention note |
|---|---|---|
| Server logs | Technical information such as request timestamps, browser details, and error records may be processed to maintain website functionality, identify suspicious activity, protect against abuse, and troubleshoot performance issues. | Retention depends on hosting arrangements, operational requirements, and applicable security practices. Where hosting providers maintain these records, their retention policies may also apply. |
| Cookie notice choice | The website may use browser localStorage to remember whether a visitor has acknowledged the cookie notice, helping prevent the notice from appearing repeatedly. | The saved preference generally remains in the browser until it is removed by the website or the visitor clears the relevant browser storage. |
| Direct email content | Information you voluntarily provide by email may be used to answer questions about chandeliers, pendant lights, lamps, product specifications, orders, privacy, or other customer service matters. | Messages may be retained for the time reasonably necessary to respond, follow up on an unresolved matter, maintain appropriate business records, or meet applicable legal obligations. |
Information we collect
The information processed depends on how you interact with the website. When browsing our pages, your device and browser may transmit technical data required to deliver content and maintain a secure connection. If you contact us, we receive the information included in your message, such as your email address, the subject of your inquiry, and any product details you choose to provide.
Please avoid sending payment card details, passwords, government identification numbers, or other sensitive information through ordinary email. We do not need such information to answer general questions about lighting fixtures, finishes, dimensions, bulb compatibility, or installation considerations.
How we use information
Information may be used to operate and maintain the website, respond to customer inquiries, clarify product information, investigate technical problems, prevent misuse, and comply with applicable legal requirements. We do not describe these purposes as permission to use personal information for unrelated activities.
If we introduce additional website features that collect information, the relevant privacy information should be updated to explain the new processing. Any processing that requires consent under applicable law should be handled accordingly.
Cookies and browser storage
The website may use browser storage to remember your cookie notice preference. Browser storage is maintained on your device and can usually be removed through your browser's site data or privacy settings. Removing stored preferences may cause the notice to appear again on a later visit.
The presence of a cookie notice does not by itself mean that analytics or advertising technologies are active. The technologies actually used depend on the website's current implementation. You can consult our Cookie Policy for additional information about the notice and browser storage.
Sharing and service providers
Website hosting and technical maintenance may involve service providers that process limited technical information while delivering their services. Information may also be disclosed where reasonably necessary to address security incidents, respond to lawful requests, establish or defend legal claims, or comply with applicable law.
We do not sell personal information to third parties. Where a service provider processes information on our behalf, the scope of its access should be limited to what is necessary for the relevant service, subject to the applicable arrangement and legal requirements.
Data security and retention
Reasonable measures should be used to protect information against unauthorized access, accidental loss, alteration, or improper disclosure. However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.
Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including customer support, security, recordkeeping, and legal compliance. Retention periods may vary depending on the nature of the information and the circumstances of the request.
Your privacy choices
Depending on your location and applicable law, you may have the right to request access to personal information, ask for inaccurate information to be corrected, request deletion or restriction of certain processing, or object to particular uses. You may also have the right to raise a complaint with the relevant data protection authority.
To make a privacy request, contact us using the details below and describe your request clearly. We may need to verify your identity or ask for additional information before acting. The availability and scope of these rights depend on applicable law and any relevant exceptions.
Third-party websites
Our pages may contain links to external websites or resources. Those services operate under their own privacy practices and terms. We encourage you to review their policies before providing personal information, as HarborLighting does not control the data practices of independent third-party websites.
Children's privacy
This website is intended for a general audience interested in home lighting and related products. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited. If you believe a child has provided personal information inappropriately, please contact us so the matter can be reviewed.
Changes to this policy
This Privacy Policy may be revised when website functionality, business practices, or legal requirements change. The current version published on this page describes our stated privacy practices. Visitors should review it periodically if they wish to stay informed about how information may be handled.
Privacy contact
Publisher / operator: HarborLighting. Questions about this policy, requests concerning personal information, and other privacy-related matters can be sent to [email protected] . We aim to respond to inquiries within two business days, although requests requiring verification or additional review may take longer.